Refund Policy
Due to the digital nature of ChallengeBuddy, all sales are final once access or license keys have been delivered.
We do not offer refunds for:
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Incorrect setup or misuse
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Failure to pass a prop firm challenge
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User error or misunderstanding of the product
Exceptions
Refunds may be considered only in cases where the software is completely non-functional and our support team is unable to resolve the issue.
Requests must be submitted within 7 days of purchase.
Contact
Refund requests must be sent to mychallengebuddy@gmail.com with purchase details.